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What are some safety tips that I can follow ?

Here are some tips to help support you along the way.

Remember: in an emergency situation, or if your personal safety is threatened, contact local police or emergency services immediately.

Interactions prior to accepting a reservation
  • Always pay and communicate on MorningCroissant. 
  • Use MorningCroissant’s messaging system to get to know your tenants and share expectations about your accommodation and tenants' profile.
  • Read profiles and reviews of your potential tenants
  • Trust your intuition: If you don’t feel right about a reservation, don’t accept it!
  • Writing a detailed description and completing your flat rules helps tenants know what to expect. Include anything you’d like people to know before they book—for example, whether (or where) smoking is allowed, whether certain areas are off-limits, your Wi-Fi password,...
  • Adding a security deposit to your listing can also help protect you in the event of an accident, like broken mirror or spilled wine on a rug.

On arrival day
  • Verify the tenants' ID
  • Make sure you collect the security deposit if not already done
  • Print-out the hosting contract provided online by MorningCroissant and get it signed by your tenants
  • Establish a detailed inventory document
  • Help make the emergence information clear and easy for your tenants. We recommend that you fill out a safety card including important information, like emergency phone numbers, locations of fire extinguishers and fire alarms, and emergency exit routes.


For each booking, MorningCroissant automatically offers the Household Insurance policy AXA free of charge.
The Household Insurance policy AXA covers tenants for accommodation rentals up to 1 year in France against the events below :
  • Tenancy liability in case of fire, explosion, water damage or frost arising in the rented property (up to €1,500,000)
  • Recourse by neighbours and third-parties following fire, explosion, water damage or frost arising in the rented property (up to €450,000)
  • Property damage liability for damage caused accidentally in the rented property (up to €2,500 with a dedcutible of €75)
You should also make sure that you're also insured on your side for your property. You may want to talk to your insurance provider about adding an extra layer of protection with your own renter’s or homeowner’s insurance.

Renting out your place also implies a certain number of responsibilities and duties towards your tenants.
On that topic, you can check the following FAQ: what can I do to make my property safe for tenants?
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