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Cancellation Policies

A host can choose from three cancellation policies detailed below: flexible, moderate or strict. The cancellation policy chosen by the host is automatically and clearly mentioned on the description page of each accommodation.

Once a booking is confirmed, the cancellation procedure cannot be changed, the two parties commit themselves to observe it.

Any traveler who cancels must necessarily notify the host and confirm the cancellation directly on the site from the page Bookings > Cancel stay. A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation popup and receives a confirmation email from MorningCroissant.

In the event that the traveler cancels a stay, the MorningCroissant service fee is non-refundable.