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Cancellation Policies

A host can choose from three cancellation policies detailed below: flexible, moderate or strict. The cancellation policy chosen by the host is automatically and clearly mentioned on the description page of each accommodation.

Once a booking is confirmed, the cancellation procedure cannot be changed, the two parties commit themselves to observe it.

Any traveler who cancels must necessarily notify the host and confirm the cancellation directly on the site from the page Bookings > Cancel stay. A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation popup and receives a confirmation email from MorningCroissant.

Complementary premium services (parking place, linen kit, final cleaning, breakfast) paid online via MorningCroissant will be 100% refunded in case the traveler cancels a stay before the arrival date. In case of a cancellation after the arrival date or interruption of stay, no refund will be made for these complementary services.

In the event that the traveler cancels a stay, the MorningCroissant service fee is non-refundable.