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How do I get my password back if I have forgotten it ?

It’s very simple. Just click on “Sign in” at the top right of the page and then on “Forgot password ?”. Enter your email address. You will receive an email with a random password which you can then pe...

Can I make a booking for someone else ?

It’s altogether possible for you to book an accommodation for someone else. When you'll proceed to booking, you will be asked to enter the guest’s address and contact information and this can of cours...

Is it safe to book on MorningCroissant?

To secure payment on the website, MorningCroissant uses SSL encryption protocol. Like all websites using SSL, https precedes the Site URL. In addition, a padlock is also present in the address bar. Th...

I don’t have a credit card, so how can I make a booking ?

Bookings on MorningCroissant can only be done through our site using a credit or debit card. If you don’t have a card, you can use a family member’s or you can also pay with a prepaid card that you ca...

Can I visit the accommodation before booking ?

It is possible to visit the accommodation with the owner agreement. You just have to contact MorningCroissant's team, who will then organize the visit with the owner. To guarantee trust and safet...

How do I contact the owner ?

Before booking and consequently prior to paying for your reservation, you can contact the owner to ask any question about of the accommodation he is offering. To do that just click on the “Contac...

When will I get the owner’s phone number so that I can call ?

To protect the privacy of its users, MorningCroissant only provides contact information when a booking request has been accepted. Therefore, you will only get your owner’s phone number and email addre...

Which documents shall I send for my rental application ?

When you choose a monthly payment, your booking is automatically put on hold until you provide us with supporting documents for your earnings.Below, you will find the list of documents – circumstances...

Are rents guaranteed by MorningCroissant ?

Yes ! MorningCroissant is the only platform to guarantee against loss of rent for an accommodation in France, even if the tenant fails to pay his rent ! And this at no extra cost !Regardless of t...

Can I be taxed on the income I receive via MorningCroissant ?

As for all sources of income, the rent you receive via MorningCroissant is taxable and you must declare it. In some cases and depending on the amount, some deductions or rebates may be applicable.For ...