Protect your account with Two-Factor Authentication (2FA)

What is Two-Factor Authentication (2FA)?

Two-Factor Authentication (2FA) adds an extra layer of security when signing in to your MorningCroissant account.

In addition to your password, you will be asked to enter a temporary verification code generated on your phone or password manager.

This means that even if someone obtains your password, they will not be able to access your account without this code.

Why should I enable Two-Factor Authentication?

Two-Factor Authentication helps protect:

• Your personal information
• Your rentals
• Your messages
• Your banking information (as an owner)
• All actions performed on your account

We strongly recommend enabling it, especially if you use the same password on multiple websites or manage several properties.

Which applications are supported?

MorningCroissant uses the TOTP (Time-based One-Time Password) standard, which is compatible with many authentication applications.

We recommend:

• Google Authenticator
• Authy
• 1Password

You may also use any other application that supports TOTP.

How do I enable Two-Factor Authentication?

1. Sign in to your MorningCroissant account
2. Go to Settings and then Two-Factor Authentication
3. Enable the Two-Factor Authentication option
4. Scan the QR code displayed using your authentication app
5. Enter the 6-digit code generated by the app
6. Confirm the activation

Two-Factor Authentication will be enabled immediately on your account.

How do I sign in once Two-Factor Authentication is enabled?

1. Enter your email address and password as usual
2. MorningCroissant will then ask for a verification code
3. Open your authentication application
4. Retrieve the 6-digit code displayed
5. Enter the code to complete the sign-in process.

Each code is valid for a limited time before it is automatically refreshed.

Can I use Two-Factor Authentication if I sign in with Google or Facebook?

Yes. If Two-Factor Authentication is enabled on your MorningCroissant account, you may also be asked to enter a verification code after signing in with Google or Facebook.

This provides an additional layer of security regardless of the sign-in method you use.

How do I disable Two-Factor Authentication?

1. Sign in to your account
2. Go to Settings and then Two-Factor Authentication
3. Disable the Two-Factor Authentication option
4. Enter a final verification code to confirm the operation.

Two-Factor Authentication will then be removed from your account.

What should I do if I change my phone?

Before changing your phone, we recommend transferring or backing up your accounts in your authentication application.

Depending on the application you use (Google Authenticator, Authy, 1Password, etc.), the procedure may vary.

If you lose access to your authentication application and can no longer sign in, please contact our support team for assistance.

I receive a message saying my code is invalid

Please check that:

• Your phone's date and time are correctly synchronized
• You are using the correct MorningCroissant account in your authentication application
• You enter the code before it expires.

If the issue persists, please contact our support team.