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Taxation
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How it works
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About
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Covid-19
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Accommodation
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Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptance of a rental request: process and confirmation
- Acceptation of rental request by owners
- E-signature of the rental contract
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant service fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
- CAF and APL applications
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Payment
- Monthly or upfront payement of the rental
- Secured payment on MorningCroissant
- Payment authorization
- Payment of rent and billing
- The owner refuses my rental request after payment
- Failure to pay online for a rental
- Countries accepted for the origin of payments
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
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After a booking
- What to do after a rental request?
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
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Cancellation, notice, extension
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Regulations
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Insurances
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Accommodation
- How to list a property online
- The address of my accommodation is not recognized at the time the listing is being created
- Delay between the creation of an ad and its publication on MorningCroissant
- How to edit my listing
- How to make an accommodation listing more attractive
- How to improve the ranking and visibility of your listing on MorningCroissant
- Minimum and recommended number of photos for an accommodation listing
- How to add a virtual tour or video of my property to my listing
- How to make a video of my accommodation
- Editing the rent
- How to set the right rent level
- What charges should be included in the rent?
- Which method of payment of recoverable expenses should I choose?
- Requesting a security deposit
- Choose the duration of your rental
- Enter a period of unavailability
- Difference between "all the time" "occasionally" available accommodation
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
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Booking
- Respond to a tenant's availability request
- How to send a message to the tenant
- Communication of my contact details to the tenant
- Difference between an availability request and a rental request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- A potential tenant wants to see my apartment before renting it
- How to complete and sign the rental contract
- Prepare for entry: contract, security deposit and inventory of fixtures
- Differences between medium and long term rentals in France
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Payment
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After a booking
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Cancellation, notice, extension
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Become owner
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Regulations
- Types of furnished or unfurnished rentals
- Decent housing
- Rent setting: renewal, capping and revision
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Change of use for furnished rentals
- Guarantor and Guarantee of Unpaid Rents
- Fighting discrimination when renting a property
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Trust & Safety
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Insurances
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Taxation
Make your property safe for tenants
Emergency procedures
Contact Information
Indicate local emergency numbers and the nearest hospital.
Provide a clear emergency contact number for yourself, as well as backup, for easy guest reference.
Also make clear how you should be contacted if the guest has questions or issues arise.
Provide a clear emergency contact number for yourself, as well as backup, for easy guest reference.
Also make clear how you should be contacted if the guest has questions or issues arise.
In France, emergency numbers are 15 (Samu), 17 (Police) and 18 (Firefighters). You can also dial 112, the European number.
First Aids
Make a first aid kit easily available.
Exits
Clearly identify emergency exits and have a plan of your house in a visible place.
Hazard Prevention
Fire Prevention
In France, every place of residence (apartment, house) must be equipped with standardized smoke detectors.
You will find more information on this site of the French Administration as well as on this site of the Ministry of the Interior.
Also make sure your home meets the safety standards of your neighborhood/city.
Provide a functioning fire extinguisher and complete required maintenance.
Decent housing
The accommodation must comply with the minimum standards set by Decree 2002-120 of 30 January 2002 on the characteristics of decent housing.
Ensure that your home is well ventilated and that the temperature controller is clearly identified and in working condition.
Ensure that tenants know how to safely use the heating system and, if applicable, the chimney.
Technical Diagnosis file
You will have to provide the tenants with a technical diagnosis file.
This file includes the following documents:
This file includes the following documents:
- the energy performance diagnosis ;
- the risk of lead exposure if the accommodation was built before January 1949;
- where applicable, a state of natural and technological risks if the accommodation is located in a risk area (floods, earthquakes, avalanches, etc.)...);
- a copy of the statement mentioning the absence or, where applicable, the presence of building materials or products containing asbestos;
- a statement of the indoor electricity installation if the installation is more than 15 years old;
- a statement of the indoor gas installation if the installation is more than 15 years old or if the last certificate of conformity is more than 15 years old.
Gas & electricity installations
Make sure these installations meet the standards and are safe for your tenants.
In the case of a gas boiler, you must ensure that it is maintained annually and provide the tenant with the annual maintenance contract.
Here is the link to the Administration website concerning the property diagnosis on the state of the gas installation.
Privacy
Always be mindful of your tenants' privacy. Fully disclose whether there are security cameras or other surveillance equipment at or around your listing. Make sure you are aware of and comply with applicable federal, state, and local laws.
Access & preventing falls
Go through your home to identify any areas where tenants might trip or fall and either remove the hazard or mark clearly.
Fix any exposed wires.
Ensure stairs & windows are safe and are equipped with proper railings and protection/barrier. For more information on that matter, please click here.
Remove or lock up any objects that may be dangerous to your tenants.
Fix any exposed wires.
Ensure stairs & windows are safe and are equipped with proper railings and protection/barrier. For more information on that matter, please click here.
Remove or lock up any objects that may be dangerous to your tenants.
Child-proofing
Ensure your home is safe for children, or else notify guests of potential hazards.
Temperature
Make sure that your house is well ventilated and that the temperature controller is clearly identified and in working condition. Make sure that tenants know how to safely use the heating system.
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