- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptation of rental request by owners
- Acceptance of a rental request: process and confirmation
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
- CAF and APL applications
- Paying the rent on a monthly basis
- How to pay for a rental
- Payment & billing
- Secured payment on MorningCroissant
- Renting accommodation without a credit card
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
- The owner refuses my rental request after payment
- Payment authorization
- Failure to pay online for a rental
- Countries accepted for the origin of payments
After a booking
- What to do after a rental request?
- Changing my rental dates
- How to extend a rental
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
- How to make a video of my accommodation
- How to add a virtual tour or video of my property to my listing
- Enter a period of unavailability
- Choose the duration of your rental
- How to list a property online
- How to make an accommodation listing more attractive
- The address of my accommodation is not recognized at the time the listing is being created
- Difference between "all the time" "occasionally" available accommodation
- Minimum and recommended number of photos for an accommodation listing
- How to edit my listing
- Delay between the creation of an ad and its publication on MorningCroissant
- How to improve the ranking and visibility of your listing on MorningCroissant
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- How to set the right rent level
- Requesting a security deposit
- Prepare for entry: contract, security deposit and inventory of fixtures
- What charges should be included in the rent?
- Which method of payment of recoverable expenses should I choose?
- Difference between an availability request and a rental request
- Respond to a tenant's availability request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- How to send a message to the tenant
- A potential tenant wants to see my apartment before renting it
- Communication of my contact details to the tenant
- Differences between medium and long term rentals in France
After a booking
- Regulations applicable to furnished rentals in general in France
- Rent setting: renewal, capping and revision
- Long-term furnished rental lease (ALUR law) - 1 year tacitly renewable
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Regulations for short-term rentals in France
Trust & Safety
Mandatory real estate diagnoses for rentals
TECHNICAL DIAGNOSTIC FILE
When signing the lease and renewing it, the landlord must provide the tenant with a technical diagnosis file. On these regulatory matters, we always recommend that you consult the administration's website which is updated regularly.
This technical diagnostic file (DDT) can now be communicated to the tenant by electronic means (unless one of the parties objects).
To this end, we also provide you with a tool that allows you to download and consult these documents from your user account.
This file includes the following documents:
- the energy performance diagnosis ;
- the risk of lead exposure if the accommodation was built before January 1949;
- where applicable, a state of natural and technological risks if the accommodation is located in a risk area (floods, earthquakes, avalanches, etc.)...);
- a copy of the statement mentioning the absence or, where applicable, the presence of building materials or products containing asbestos;
- a statement of the indoor electricity installation if the installation is more than 15 years old;
- a statement of the indoor gas installation if the installation is more than 15 years old or if the last certificate of conformity is more than 15 years old.
See all the documents to be attached to the lease
How to find a certified diagnostician
DIAGNOSTIC OF ENERGY PERFORMANCE (DEP)
- Diagnosis valid 10 years and performed by a professional.
- It provides information on the amount of energy consumed by a building (heating, domestic hot water, cooling) and evaluates its energy performance, as well as the impact of its energy consumption on greenhouse gas emissions.
- NB: an intentional concealment or misleading information on the DEP could engage the responsibility of the landlord and allow the tenant to request the nullity of the rental contract or the reduction of the rent.
CONSTAT OF EXPOSURE RISK AT LEAD
- Certificate issued by a professional and valid for six years if anomalies have been found. If no trace of lead is detected, the finding is definitive.
- The lead exposure risk finding presents a tracking of lead-containing coatings. It consists in measuring the lead concentration in all the coatings in the accommodation, in order to identify those containing lead, whether degraded or not, to describe their state of conservation and to identify, if necessary, the deterioration factors.
- The landlord is liable under criminal law in the event of non-compliance with this finding.
STATE OF NATURAL AND TECHNOLOGICAL RISKS
- In some areas, a statement of natural and technological risks must be attached to the lease.
- To know if you are in a concerned area, you can contact the town hall of the place where the property is located, the prefecture or the department's Internet site.
STATE OF THE INTERNAL GAS AND ELECTRICITY INSTALLATIONS
- These conditions are established by professionals and are valid for six years.
- The condition of the indoor gas installation is achieved without dismantling parts of the installations. It complies with a model established by Ministerial decree
- The state of the indoor electricity installation is carried out after the general circuit breaker specific to each dwelling and up to the electrical outlets. It is established according to the methodological requirements and the model defined by Ministerial decree
- The diagnoses (gas and electricity) established at the time of sale may be annexed to the rental contract, provided that they have been established less than six years ago.
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