Français
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>General
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>Accommodation
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>Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptation of rental request by owners
- Acceptance of a rental request: process and confirmation
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
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>Payment
- Paying the rent on a monthly basis
- How to pay for a rental
- Payment & billing
- Secured payment on MorningCroissant
- Renting accommodation without a credit card
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
- The owner refuses my rental request after payment
- Payment authorization
- Failure to pay online for a rental
- Countries accepted for the origin of payments
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>After a booking
- What to do after a rental request?
- Changing my rental dates
- How to extend a rental
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
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>Advance notice
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>Insurances
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>Accommodation
- How to make a video of my accommodation
- How to add a virtual tour or video of my property to my listing
- Enter a period of unavailability
- Choose the duration of your rental
- How to list a property online
- How to make an accommodation listing more attractive
- The address of my accommodation is not recognized at the time the listing is being created
- Difference between "all the time" "occasionally" available accommodation
- Minimum and recommended number of photos for an accommodation listing
- How to edit my listing
- Delay between the creation of an ad and its publication on MorningCroissant
- How to improve the ranking and visibility of your listing on MorningCroissant
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- How to set the right rent level
- Requesting a security deposit
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>Booking
- Difference between an availability request and a rental request
- Respond to a tenant's availability request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- How to send a message to the tenant
- A potential tenant wants to see my apartment before renting it
- Communication of my contact details to the tenant
- Differences between medium and long term rentals in France
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>Payment
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>After a booking
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>Advance notice
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>Become owner
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>Regulations
- Règlementation applicable à la location meublée en général en France
- Rent setting: renewal, capping and revision
- Long-term furnished rental lease (ALUR law) - 1 year tacitly renewable
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Regulations for short-term rentals in France
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>Trust & Safety
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>Insurances
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>Taxation
How to add a virtual tour or video of my property to my listing
To highlight your ad, give more visibility to tenants and save time, you can add a virtual tour and a video to your ad, which can answer most of the tenants' questions.
Virtual tour
The virtual tour is a service we offer to owners of apartments located in the Paris region whose calendar and rent are adapted to rentals of several months.
If your property meets these criteria, do not hesitate to contact us at +33 1 84 16 47 85 to schedule a shooting (virtual tour, video and photos) of your property by a member of our team.
Video
The video of your home will allow a better visibility of your property for the tenant.
You can make it using a smartphone and send it to us by:
When we receive the video, if the quality is good enough, we will publish it on your ad.
So to get the best possible video, we recommend that you consult the page How to make a video of my accommodation?
Virtual tour
The virtual tour is a service we offer to owners of apartments located in the Paris region whose calendar and rent are adapted to rentals of several months.
If your property meets these criteria, do not hesitate to contact us at +33 1 84 16 47 85 to schedule a shooting (virtual tour, video and photos) of your property by a member of our team.
Video
The video of your home will allow a better visibility of your property for the tenant.
You can make it using a smartphone and send it to us by:
- WeTransfer : contact@morningcroissant.com
- Messenger : https://www.messenger.com/t/morningcroissant/
When we receive the video, if the quality is good enough, we will publish it on your ad.
So to get the best possible video, we recommend that you consult the page How to make a video of my accommodation?
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