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Taxation
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How it works
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About
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Covid-19
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Accommodation
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Booking
- Benefits for a tenant to go through MorningCroissant
- Renting a property
- How to contact the owner
- Difference between the buttons “Rent this property”, “Check availability” and “Contact the owner”
- The owner doesn't answer my request
- Acceptance of a rental request: process and confirmation
- Acceptation of rental request by owners
- E-signature of the rental contract
- The owner refuses my rental request
- When to get the owner's phone number
- MorningCroissant service fees
- Carry out a rental for another person
- I am asked to pay the rent outside MorningCroissant
- Rental types : medium-term rental vs long-term rental
- Documents to provide for your rental application in the context of a medium-term lease
- Documents to provide for your rental application in the context of a long-term lease
- CAF and APL applications
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Payment
- Monthly or upfront payment of the rental
- Secured payment on MorningCroissant
- Payment authorization
- Payment of rent and billing
- The owner refuses my rental request after payment
- Failure to pay online for a rental
- Countries accepted for the origin of payments
- Payment of the security deposit
- How to use a voucher
- Retrieving all my invoices
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After a booking
- What to do after a rental request?
- Joining the owner as the date of entry into the premises approaches
- Handover of keys
- Is it possible to show up after the time indicated on the ad?
- What if the owner does not show up for the appointment?
- Procedure in the event of a problem with the accommodation when entering the premises
- What to do in case of accidental damage during my rental?
- Giving a review after the rental
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Cancellation, notice, extension
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Regulations
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Insurances
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Accommodation
- How to list a property online
- The address of my accommodation is not recognized at the time the listing is being created
- Delay between the creation of an ad and its publication on MorningCroissant
- How to edit my listing
- How to make an accommodation listing more attractive
- How to improve the ranking and visibility of your listing on MorningCroissant
- Minimum and recommended number of photos for an accommodation listing
- How to add a virtual tour or video of my property to my listing
- How to make a video of my accommodation
- Editing the rent
- How to set the right rent level
- What charges should be included in the rent?
- Which method of payment of recoverable expenses should I choose?
- Requesting a security deposit
- Choose the duration of your rental
- Enter a period of unavailability
- Difference between "all the time" "occasionally" available accommodation
- How to update my accommodation calendar
- How to synchronize my MorningCroissant calendar with another calendar on a different website
- My accommodation is no longer visible on the site
- How to put my accommodation listing offline
- How to delete my ad from MorningCroissant
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Booking
- Respond to a tenant's availability request
- How to send a message to the tenant
- Communication of my contact details to the tenant
- Difference between an availability request and a rental request
- Rental request received from a potential tenant
- Time to respond to a rental request
- Declining a rental request
- A potential tenant wants to see my apartment before renting it
- How to complete and sign the rental contract
- Prepare for entry: contract, security deposit and inventory of fixtures
- Differences between medium and long term rentals in France
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Payment
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After a booking
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Cancellation, notice, extension
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Become owner
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Regulations
- Types of furnished or unfurnished rentals
- Decent housing
- Rent setting: renewal, capping and revision
- List of required equipment for furnished rental
- Mandatory real estate diagnoses for rentals
- Appendices to the rental contract to be provided to the tenant
- Prior authorization for rental - "Permit to rent"
- Change of use for furnished rentals
- Guarantor and Guarantee of Unpaid Rents
- Fighting discrimination when renting a property
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Trust & Safety
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Insurances
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Taxation
Prepare for entry: contract, security deposit and inventory of fixtures
A tenant will soon enter your apartment, some tips to prepare his arrival:
You can do this even before the rental is finalized via MorningCroissant messaging.
You can do this by phone and email once the rental is finalized (the details of the tenants will be communicated to you).
Indicate to the tenant the terms of payment of the security deposit and other related costs
The amount of the security deposit is indicated in the announcement (and the rental contract) as well as the payment terms.
To avoid any misunderstanding, confirm with the tenant before his arrival the chosen method of payment.
If necessary, provide him with your bank details so that he can register them and make the transfer of the security deposit when the inventory of fixtures is carried out.
NB: all rents are collected from the tenant and paid to the landlord on a fixed date.
The rental contract is sent to you automatically as soon as you accept the rental. You can find it throughout the duration of the rental on your MorningCroissant account:
For safety reasons, make sure that the tenant is the one indicated on the rental contract.
The inventory is sent to you automatically as soon as you accept the rental. You can find it throughout the duration of the rental on your MorningCroissant account:
If the tenant has to take care of the energy consumption of the dwelling in his own name, here is the information to be communicated to the tenant:
Idem for gas, internet and others...
- Confirm with the tenant the time of entry into the property
You can do this even before the rental is finalized via MorningCroissant messaging.
You can do this by phone and email once the rental is finalized (the details of the tenants will be communicated to you).
Indicate to the tenant the terms of payment of the security deposit and other related costs
The amount of the security deposit is indicated in the announcement (and the rental contract) as well as the payment terms.
To avoid any misunderstanding, confirm with the tenant before his arrival the chosen method of payment.
If necessary, provide him with your bank details so that he can register them and make the transfer of the security deposit when the inventory of fixtures is carried out.
NB: all rents are collected from the tenant and paid to the landlord on a fixed date.
- Print the rental contract
The rental contract is sent to you automatically as soon as you accept the rental. You can find it throughout the duration of the rental on your MorningCroissant account:
- In the "Rentals" tab
- Click on "Documents"
- Choose "Lease Agreement"
- Verify the identity of the tenant
For safety reasons, make sure that the tenant is the one indicated on the rental contract.
- Carry out the inventory
The inventory is sent to you automatically as soon as you accept the rental. You can find it throughout the duration of the rental on your MorningCroissant account:
- In the "Rentals" tab
- Click on "Documents"
- Choose "Pre-filled inventory".
- Energy consumption and other charges
If the tenant has to take care of the energy consumption of the dwelling in his own name, here is the information to be communicated to the tenant:
- The delivery point number (PDL) of the electricity meter: thanks to this number, the tenant will then be able to contact the various suppliers who will be able to identify the housing concerned;
- The full name of the former tenant;
- Meter reading, which will make it easier for the energy supplier to locate the meter in the house and start the new electricity contract as soon as possible, thus preventing the electricity from being cut off in the house.
Idem for gas, internet and others...
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