Give my notice or cancel my rental

The objective here is to accompany you and show you how, step by step, from your MorningCroissant account, give your notice on a current rental or cancel your rental that has not yet started.

For more information on our cancellation & notice policy, calculation of notice periods and refund levels, please visit our dedicated page : Cancellation and notice.


1. Advance notice during the rental period

For all rentals on MorningCroissant, you have the possibility to give notice (give your notice) to the lessor at any time during the rental period by respecting a notice period of 1 calendar month.

Termination of the rental contract will only become effective at the end of the notice period of 1 month following the date of notification of the leave, period during which you remain liable for rent and charges.

1. To set your notice period, go to the "Rentals" tab and select the rental concerned.
2. Click on the link "Other Options" then "Give notice".
3. In the window that opens, select the date on which you wish to leave the accommodation permanently and click on "Modify".
4. We will tell you the amount to be refunded or the amount that remains to be paid. To confirm, you must copy the text "MODIFICATION" then click on "Confirm modification".
   
5. Once the modification has been confirmed, you will receive an email confirming that your request has been taken into account and your hirer will be notified electronically :
   - by email in the case of a civil law lease; or
   - by electronic registered mail in the case of a mobility lease or a tacitly renewable one-year lease subject to the provisions of Title I bis of Law No. 89-462 of 6 July 1989.

2. Cancellation before the start of the rental period

For any rental of less than one year with a date to date lease (civil law lease or mobility lease), the Tenant may cancel the rental before the date of entry into the premises by giving 1 calendar month's notice.

1. To cancel your rental, go to the "Rentals" tab and select the rental concerned.
2. Click on the link "Other Options" then "Cancel Rental".
   
3. We will indicate the amount to be refunded to you (if a refund is possible) according to the applicable cancellation policy which is clearly stated on the description page of each accommodation.
   
4. To confirm, you must copy the text "CANCELLATION" then click on "Confirm Cancellation".
5. Once the cancellation has been confirmed, you will receive an email confirming that your request has been taken into account and your hirer will be notified electronically.
   
6. The specified amount (if refundable) will then be credited to the bank account used at the time of payment.
   

It should be noted that for a one-year tacitly renewable lease subject to the provisions of Title I bis of Law n°89-462 of 6 July 1989, the cancellation of the lease contract is not possible.

More information on this page : Cancellation and notice.

And for even more reading on the subject, here's our great blog article (in French) Location : tout savoir sur le congé et le préavis :-)